We're here to help

Whether you have a question, need support, or want to explore Enterprise — reach out and we'll respond within one business day.

Get in touch

We're a small team and we read every message ourselves. No bots, no call queues — just real people who know the product.

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Email us

hello@getmise.com

We reply within 1 business day

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Live chat

Available in-app

Mon–Fri, 9am–6pm ET

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Based in

New York, NY

Serving restaurants nationwide

🆓 Free & Pro support

Email support with a 1 business day response time for all Free and Pro customers.

🏢 Enterprise support

Priority response within 4 hours, dedicated success manager, and onboarding call included.

Priority · Phone · Onboarding

Fill out the form and we'll get back to you shortly.

How do I reset my password?

Click "Forgot password" on the login page and we'll send a reset link to your email within a few minutes.

Can I change my plan at any time?

Yes. Upgrade or downgrade anytime from your billing portal. Changes take effect at the next billing cycle.

How do I add my team members?

As a manager, go to Team in the sidebar and click "Add Team Member." Set their role and they'll be able to log in immediately.

Is there a mobile app?

Mise is a progressive web app — it works great on any phone or tablet without downloading anything from the app store.

Can I export my data?

Yes. Contact us and we'll send you a full export of your ingredients, inventory logs, and waste logs in CSV format.

Do you offer a demo?

The free plan is the best demo — sign up and you'll have real data running in under 10 minutes. No call required.